State Farm® Insurance Agent BriJette Ortiz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amber Cassel
October 24, 2024
5
out of
5
rating by Amber Cassel
"Love this office. Genuine, caring staff works here. Ms. Ortiz takes the time to get to know you and your family and goes above and beyond to make sure that you are well taken care of with all of your insurance needs. She truly is amazing and so is the staff. This office is truly the best -our entire family uses her office for many years."
We responded:
"Thanks, Amber! We are happy to help your family with their insurance needs. If there is anything else we can do to help then please reach out! "
Bryan Carroll
September 26, 2024
5
out of
5
rating by Bryan Carroll
"Brigette is a Great Agent! I recommend her insurance services."
Eric Jefferson
August 16, 2024
5
out of
5
rating by Eric Jefferson
"Always helpful and always they're 🙏🏾"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you find our assistance helpful. If you ever have more insurance questions or need support, feel free to reach out. We appreciate your positive feedback!"
Sssshhh Beauty
August 5, 2024
5
out of
5
rating by Sssshhh Beauty
"I love Statefarm!!! Especially the ladies in this office!! They always call to double check everything! They are always so helpful & just so patient!!"
We responded:
"Thank you so much for the review! I am glad our services have been helpful to you. if there is anything else we can do for your insurance needs please let us know! "
Kelly Trupp
July 31, 2024
5
out of
5
rating by Kelly Trupp
"Ms. Ortiz and her office provide the absolute best in customer service. They respond and work thru insurance issues immediately. They are so personable and enjoyable to speak with about insurance. I am so grateful I found Ms. Ortiz as my agent for car and renters insurance. It takes a huge weight off my shoulders!!! Thank you so much for all of your help :))) ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for taking the time to leave us this kind review! It was our pleasure assisting with your auto and renters insurance. If there is anything else we can do for you, please let us know. "
Jerry Witchard
July 17, 2024
5
out of
5
rating by Jerry Witchard
"Very knowledgeable and their customer service is 💯"
We responded:
"Thanks, Jerry! We are thrilled to hear you enjoyed our service. If there is anything else we can do to help please let us know!"
Sammy Fields
July 16, 2024
5
out of
5
rating by Sammy Fields
"I looooove my State Farm agent and her team!"
We responded:
"Thank you so much for the review! Your satisfaction is our top priority. We look forward to continuing to be your choice for insurance. "
Myrick Adams
June 14, 2024
5
out of
5
rating by Myrick Adams
"Excellent 👍👍👍"
We responded:
"Thanks!!! Much appreciated!!!"
CC H
May 22, 2024
5
out of
5
rating by CC H
"Big shoutout to the WHOLE team! They answered my endless questions, found me a policy, and made me feel at home in their office. They made the process of insurance easy. Highly recommend for car insurance!"
We responded:
"Thank you for taking the time to leave us a review! It was our pleasure helping with your car insurance and making the process easy for you. If there is anything else we can do for you please let us know! "
Taylor Brown
April 11, 2024
5
out of
5
rating by Taylor Brown
"Mrs. BriJette Ortiz has been my insurance agent for about 3 years, she is prompt and very assuring with any questions I may have pertaining to my insurance policy as well as any future ones."
We responded:
"Thank you for the loyalty all these years. We appreciate your business and look forward to many more years together. Thanks for the review!"
Jah Davis
April 10, 2024
5
out of
5
rating by Jah Davis
"She is very knowledgeable and helpful. And looking out for the best interest of me the customer."
We responded:
"Thank you for the review! We work hard to provide the best possible service for our state farm customers. Let us know if there is anything else we can do to help. "
Eric Paige
March 19, 2024
5
out of
5
rating by Eric Paige
"Great service"
We responded:
"Thanks, Eric! We are happy to hear we provided you with great service. Let us know how else we can help with your insurance needs. "
TJ J
March 13, 2024
5
out of
5
rating by TJ J
"Many thanks to BriJette’s team, most notably, Natalie Marie, who was knowledgeable, kind, engaging and consistent with supporting me in my decision to chose State Farm as my auto insurance carrier. While there are many insurance options, how you treat people and being open and honest is most important and BriJette Ortiz’s team does this well. Their thoughtful assistance helped me chose them instead of a staying with a carrier that doesn’t put their customers first. Thank you!"
We responded:
"Thanks for taking the time to leave a review! We are proud to be your choice for auto insurance. We look forward to many more years of working together. "
Ms. Ingram
March 13, 2024
5
out of
5
rating by Ms. Ingram
"Mrs. Kim is always pleasant and answers any inquires that I have. #thebest"
We responded:
"We think so too! Thanks for the review. If there is anything else we can do for your insurance needs then please let us know! "
Mike Taylor
March 5, 2024
5
out of
5
rating by Mike Taylor
"Good person keep u inform with ur bill very understanding and helpful thanks"
We responded:
"Thank you for your positive feedback! We are glad to hear that our team member kept you informed about your bill and provided a helpful and understanding service. We strive to ensure that our customers have a smooth and transparent experience with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!"
C H
March 1, 2024
5
out of
5
rating by C H
"It’s a great feeling when your agent knows your name and truly works on the the behalf of the customer.. BriJette Ortiz and her team are phenomenal… if you’re searching for an Agent stop here … you will not be disappointed!"
We responded:
"Thank you for taking the time to share your wonderful experience with BriJette Ortiz and her team! We are thrilled to hear that they provided exceptional service, taking the time to know you personally and working on your behalf as a dedicated agent. We strive to ensure that our customers receive the highest level of care and attention, and we are delighted to know that you were not disappointed. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing us!"
Rebecca Smith
February 27, 2024
5
out of
5
rating by Rebecca Smith
"I love my State farm Agency they are always full of laughter and very courteous on the phone."
We responded:
"Thanks, Rebecca! We love working with you too. When you join the BriJette Ortiz State Farm team you become family. Please let us know if there is anything else we can do to help! "
DeAngelo White
February 26, 2024
5
out of
5
rating by DeAngelo White
"They have been there for my wife and me with any issues we had we call them they work on it and call us back with a resolution and we appreciate them for that"
We responded:
"Thank you for sharing your positive experience with us! We are delighted to hear that we have been able to assist you and your wife with any issues that have arisen. Our dedicated team is committed to promptly addressing your concerns and providing you with a resolution. We truly appreciate your kind words and your recognition of our efforts. If you ever need further assistance or have any more questions, please do not hesitate to reach out. Thank you for your continued support!"
Andrewar Hollie
February 23, 2024
5
out of
5
rating by Andrewar Hollie
"Great customer service. Any problem is cheerfully and efficiently solved. Thank you."
We responded:
"Thank you for your kind words! We are thrilled to hear that you have had a great experience with our customer service team. It is our goal to provide efficient and cheerful support to our valued customers, and we are glad to know that we have been able to assist you with any problems you have encountered. If there is anything else we can do for you or if you have any further questions, please feel free to reach out. We appreciate your feedback and thank you for choosing our services!"
Marie Gilbert
February 23, 2024
5
out of
5
rating by Marie Gilbert
"I had a great experience with the customer service team. They were very helpful in responding to my queries about my account and followed up with me promptly."
We responded:
"Thank you for sharing your positive experience with our customer service team! We are delighted to hear that they were able to assist you and provide helpful responses to your account queries. Our team is dedicated to providing prompt and efficient service, and we are glad that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and thank you for choosing our services!"
anthey brown
February 22, 2024
5
out of
5
rating by anthey brown
"Really good service!"
We responded:
"Thanks for the review! We appreciate that feedback as we look to improve our services. If there is anything else we can do for your insurance needs then please let us know! "
Johnny Taylor Jr.
February 22, 2024
5
out of
5
rating by Johnny Taylor Jr.
"BriJette Ortiz Agency has been exceptional with the service and customer experience. Job well done. Highly recommend their services."
We responded:
"Thank you for your positive feedback! We're glad to hear that you had an exceptional experience with BriJette Ortiz Agency. Providing excellent service and a great customer experience is something we strive for. We appreciate your recommendation and look forward to continuing to serve you in the future."
Jeri Enlow
February 20, 2024
5
out of
5
rating by Jeri Enlow
"Miss Kim works for BriJette Ortiz State Farm office. She's very helpful when I call the office she lightens my day. I recommended everyone I know to State Farm. Because of Miss Kim, my business is taken care of. After talking to Miss Kim I know everything will be alright. Keep up the GOOD WORK!!! MISS KIM."
We responded:
"Thank you for the review and recommendation! It means the world to us to receive feedback like this. We appreciate your business and look forward to continuing to be your insurance provider! "
Kandy Harris
February 20, 2024
5
out of
5
rating by Kandy Harris
"The team is awesome. I have been with BriJette Ortiz -State Farm for over three years. All the ladies that I have spoken with are awesome. But Mrs. Kim is One of a kind. We have grown an amazing Bond. She’s always keeping me updated about my account when my bill is due. MRS. KIM !! What a lovely lady. She’s very helpful and just amazing!"
We responded:
"Thank you for sharing your wonderful experience with the team at BriJette Ortiz - State Farm! We're thrilled to hear that you've had a positive and lasting relationship with them for over three years. It's great to know that all the ladies you've interacted with have been awesome, and that Mrs. Kim stands out as someone truly special. We're glad she has been keeping you well-informed about your account and providing helpful assistance. We'll be sure to pass along your kind words to Mrs. Kim and the rest of the team. Thank you for your continued support and trust in their services!!"
Order 66 (Romulus)
February 20, 2024
4
out of
5
rating by Order 66 (Romulus)
"I would like to say, getting to talk to Mrs Glasgo is the highlight of my day sometimes, her pleasant voice, and friendly reminders are very helpful, with keeping my insurance current."
We responded:
"Thank you for sharing your positive experience with Mrs. Glasgo at BriJette Ortiz - State Farm! We're thrilled to hear that speaking with her is a highlight of your day. Her pleasant voice and friendly reminders are invaluable in helping you stay on top of your insurance and keep it current. We'll be sure to pass along your kind words to Mrs. Glasgo, and we're grateful for your continued trust and support. If there's anything else we can assist you with, please don't hesitate to let us know!!"