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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lisa Bankston

April 10, 2023

5  out of  5 rating by Lisa Bankston
"Vanessa Lowe was amazing! Her manager and her got me the right coverage I need with the premium I wanted. Vanessa worked hard on getting me set up with State Farm, she made it so easy for me. I definitely recommend her and their office! They are some amazing ladies! Thank you Vanessa for everything!"

Jennie Gomez

April 10, 2023

5  out of  5 rating by Jennie Gomez
"Vanessa was absolutely wonderful. She has great customer service, extremely knowledgeable and helped me get affordable auto insurance. I am very pleased with her service."

Q Knight

April 5, 2023

5  out of  5 rating by Q Knight
"I’ve had the most amazing experience with the Ortiz Agency!! BriJette and Ms. Kim , the whole staff really are so helpful, knowledgeable and they make sure all my assets are well protected !! I recommended this business 10 fold!"

Dino Hernandez

April 4, 2023

5  out of  5 rating by Dino Hernandez
"Great agents and customer service support. Vanessa is one of the best"

Jealous B-Smokin

March 27, 2023

5  out of  5 rating by Jealous B-Smokin
"One.. she’s on point with making sure you’re getting what you need and deserve for your money. And she VERY RESPONSIVE ‼️"

Osei Kweku

March 10, 2023

5  out of  5 rating by Osei Kweku
"BriJette Is an amazing agent with a phenomenal staff!! They are on it and the customer service is top-notch. I’m thankful for the referral!!"

Tim S

March 9, 2023

5  out of  5 rating by Tim S
"Wonderful everybody there treats with respect and care about everyone who deals with state forms, and a wonderful receptionist and wonderful staffing"

Yasmin Mosby

March 9, 2023

5  out of  5 rating by Yasmin Mosby
"BriJette was so helpful and knowledgeable about life insurance. She setup a policy for my husband and made the process really quick and smooth. I typically do everything online but she made completing over the phone hassle free."

Ms. Ingram

March 6, 2023

5  out of  5 rating by Ms. Ingram
"Mrs. Kim is so informative and sweet."

Harriett Alexander

March 6, 2023

5  out of  5 rating by Harriett Alexander
"Ms. Kim is awesome and always give excellent customer service, thanks for all you do!"

anthey brown

March 1, 2023

5  out of  5 rating by anthey brown
"Really good service!"

Shameika Gipson

March 1, 2023

5  out of  5 rating by Shameika Gipson
"Ms. Ortiz is the best. She works with me and never lets me forget my payment due date. She always answer any questions that I may have rather it’s Via phone, text or email! Will strongly recommend 🥰"


February 23, 2023

5  out of  5 rating by V C
"Mrs, Kim is Very Kind very polite and Professional Thank you"

Nick Howard

February 23, 2023

5  out of  5 rating by Nick Howard
"I’ve been with StateFarm for maybe almost 10 years. And I hear all the time how others have a bad experience or horrible claims experiences with them. Well out of all my time with StateFarm, I’ve never had bad claim experiences or bad costumer service experience When I need them like a good neighbor they are there! I’ve had a few agents since being with them and by far BriJette Ortiz and her staff are very friendly and informative and the best I’ve done business with. They listen and understand my concerns and do their best to help come to a resolution. Ms. Kim is very friendly and a great help when ever I’m in need. Y’all don’t sleep on StateFarm. In all my years I think I’ve filed 3 claims and have had them resolved in a timely manner and to my desire. Claims are easy, simple and very fast. As long as my rates don’t increase I will be a long time customer!"


February 23, 2023

5  out of  5 rating by Kenneth
"Just the most wonderful Agent ever 😍"

Tifinie Garrett

February 21, 2023

5  out of  5 rating by Tifinie Garrett
"Ms. Kim is amazing!! Everyone that I have spoken to has been so kind and helpful."

Katesha Box

February 21, 2023

5  out of  5 rating by Katesha Box
"The team here is great and very professional. Ms. Kim always makes me smile anytime I’m in communication with her and makes me feel like I’m apart of their State Farm family and I thank her and everyone else for that!"

monique best

February 16, 2023

5  out of  5 rating by monique best
"I love Statefarm and Ms Kim is the best"

Xena Harris

February 15, 2023

5  out of  5 rating by Xena Harris
"Ms Kim us always pleasant and professional no matter what!! She is the best what an assist to the State Farm team!!!"

Rebecca Smith

February 8, 2023

5  out of  5 rating by Rebecca Smith
"I love my State farm Agency they are always full of laughter and very courteous on the phone."

Edwin Velazquez

February 8, 2023

5  out of  5 rating by Edwin Velazquez
"These guys are awesome, very friendly and I’ve never had an issue dealing with them. I do recommend this office. 🥰"

arthur minnie

February 7, 2023

5  out of  5 rating by arthur minnie
"Did a wonderful job!!! Absolutely love my decision to go with them!! Thank you again Ms Kim!"

Stacie Garrett

February 3, 2023

5  out of  5 rating by Stacie Garrett
"BriJette Ortiz Insurance is awesome. All of the ladies are very helpful, patient, and eager to assist. Ms. Kim is definitely my go to person though. She makes sure I am on point with my coverage, any updates, and payments. Gotta love her."

Kaelin Dillard

February 3, 2023

5  out of  5 rating by Kaelin Dillard
"Ms. Kim is the Best!! She looks out for everyone she comes in contact with and always gives free advice and information to make things easier! 🙏🏾💯"
Profile photo of getglobal1


February 3, 2023

5  out of  5 rating by getglobal1
"Mrs. Kim was so pleasant to talk to!!!! She took care of my policy that I wasn’t aware that it expired. Would recommend her to everybody!!!! Thanks"