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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Talonzo Brocks

January 28, 2026

5  out of  5
rating by Talonzo Brocks
"Brijette is soooo helpful an so understanding thanks Mrs Ortiz continue the good work"
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. –BriJette Ortiz - State Farm Insurance Agent"
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Natalie Holt-Mitchell

January 27, 2026

5  out of  5
rating by Natalie Holt-Mitchell
"This agent, God does not play about. If you are ever lost in the insurance world BriJette will help get you on the right track. I was way behind in the insurance world, more than I knew at the time and with her help, I’ve never been happier and I appreciate her spirit so much! If you are looking to be steered in the right direction look no further."
We responded:
"Natalie, your review means the world to us. Thank you for recognizing our efforts! –BriJette Ortiz - State Farm Insurance Agent"
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henry de la cruz

January 26, 2026

5  out of  5
rating by henry de la cruz
"Great and professional team. I have been using them for years and they always have been great."
We responded:
"A sincere thank-you for your review,. We truly value your business and your kind words. – BriJette Ortiz - State Farm Insurance Agent"
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Ondreah Fordjour

January 24, 2026

5  out of  5
rating by Ondreah Fordjour
"Been with Brijette for at least 5 years or maybe even longer! It’s always been easy to contact and communicate with her and her office! They have made sure my bill is always right or answers questions and handles it if not. I have no complaints whatsoever."
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. –BriJette Ortiz - State Farm Insurance Agent"
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Eva Portillo

January 22, 2026

5  out of  5
rating by Eva Portillo
"Recently spoke with BriJette on the phone regarding a returned payment fee after having to get a new card due to some random charges, and then I must've mistakenly not added my card to autopay for my insurance. BriJette offered to waive the fee and went ahead and updated that payment for me. Very helpful and nice! I've also spoken with other people at their office as I've had been with them for the last 3ish years and are always helpful when I have questions/concerns."
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Kanya Daniels

January 20, 2026

5  out of  5
rating by Kanya Daniels
"Ms. Ashley is amazing and goes above and beyond for her job and the clients. This review isn't enough to show my apperication but I definitely wanted her to be aware. I'm eternally grateful for her grace and patience with me. Thank you and continue to shine."
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Maria Solis

January 17, 2026

5  out of  5
rating by Maria Solis
"BriJette and her team are SO considerate and overall just helpful. Life be lifeing man. Even as a young adult they continue to offer the best policies. I did have issues with other State Farm’s when it came to being professional. BUT BriJette and her team are VERY educated and professional!! I always recommend them to friends and family."
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Lisa Erickson

December 24, 2025

5  out of  5
rating by Lisa Erickson
"Wow! It is no surprise to see that BriJette Ortiz has all 5 star reviews. I was so pleased to meet her in person to review my policies. I immediately felt at home and was treated as if I’m a family member! Thank you for your knowledge, professionalism, friendliness and compassion!"
We responded:
"We appreciate your review, Lisa! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Saul Sharon

December 11, 2025

5  out of  5
rating by Saul Sharon
"I received great customer service and a very insightful information. I received several different options which greatly benefited me"
We responded:
"Thank you, Saul, for your review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sarah McRae

August 29, 2025

5  out of  5
rating by Sarah McRae
"Tyra was very pleasant and saved me $200+ on my premium."
We responded:
"Thank you for your 5-star review, Sarah! My State Farm team and I are happy to be your good neighbor!"
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Yolanda Boddie

August 14, 2025

5  out of  5
rating by Yolanda Boddie
"They are really nice and professional Brijette and Faith are always willing to help the customer service is a 10 out of 10 I would definitely recommend them to all friends and family."
We responded:
"Thank you for reviewing our State Farm office, Yolanda! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joshua

July 26, 2025

5  out of  5
rating by Joshua
"Very helpful. Encouraged me to take a defensive drivers course where I learned a lot about the mistakes I was making driving."
We responded:
"Thank you for your 5-star review, Joshua! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Arthur Hagar

July 25, 2025

5  out of  5
rating by Arthur Hagar
"BriJette and her staff are extremely helpful, and are excellent at responding to requests in a timely manner. They are courteous and knowledgeable. Special shout out to Faith, who assisted me today with my auto policy."
We responded:
"Arthur, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jennifer Miller

June 25, 2025

5  out of  5
rating by Jennifer Miller
"Mrs. Ortiz was very personable. Very knowledgeable and provided valuable information on ways to save. She provided different options based on what the customer needs were. Left very pleased with the policy selected and money saved."
We responded:
"Thank you for taking the time to share your thoughts, Jennifer! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rusherna Bates

June 14, 2025

5  out of  5
rating by Rusherna Bates
"Great experience working with Tyra at BriJette Ortiz State Farm. She was very helpful, professional, and helped find the right coverage quickly. Highly recommend!" I also had the pleasure of speaking with BriJette, when I called the office with a question. She was very relatable and instead of handing me off to someone else, she took care of the call , very professional and friendly… you don’t always get both ! I’m a new client and will continue to keep them as my insurance provider!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Q Knight

June 13, 2025

5  out of  5
rating by Q Knight
"I’ve had the most amazing experience with the Ortiz Agency!! BriJette, Ms. Kim and Tyra have been so informative, professional and a pleasure to work with each time I’ve had questions or additional coverage needs for my auto, home, and life insurance. Really the whole staff is so helpful. They make sure all my assets are well protected!! I recommend this business 10 fold! I’ve even recommended friends and family to them. Thanks yall for always having my back, I’m a lifetime customer 🤗"
We responded:
"Thank you so much for the review and recommendation! I'm glad you enjoyed your experience with our State Farm office. Our customer's needs always come first! "
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Anthony Cashin

June 5, 2025

5  out of  5
rating by Anthony Cashin
"Tyra Hardy handled my list of modifications in 13 mins. She got it all right the first time through and with a great attitude. She has a nice voice too :)"
We responded:
"We’re thankful for your feedback, Anthony! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Taibou Diallo

March 20, 2025

5  out of  5
rating by Taibou Diallo
"Faith is a wonderful agence ever for me she have patient she give u advise she clarify everything for u. God bless her."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sebastian Medina

March 18, 2025

5  out of  5
rating by Sebastian Medina
"Great service, Tyra got me a very nice insurance deal and was so friendly and fast in her service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ashish Gautam

March 13, 2025

5  out of  5
rating by Ashish Gautam
"They are very friendly people and provide a great discount offer."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tevis Brown

March 11, 2025

5  out of  5
rating by Tevis Brown
"The entire staff is very polite and helpful. Anyone who answered the phone was respectful and knowledgeable. This is the best State Farm agency I've ever encountered. You get to do business with ppl who actually care about you, your policy and making sure you're getting the most out of your policy. 10 out of 10, highly recommend."
We responded:
"Thank you for your positive feedback! We're delighted to hear that our staff's politeness, helpfulness, and knowledge left a positive impression. We strive to provide excellent service and are thrilled to have met your expectations. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out. We appreciate your trust in our State Farm agency."
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Sadaqa Sadaqa

February 25, 2025

5  out of  5
rating by Sadaqa Sadaqa
"Making a decision about insurance is always going to be overwhelming. However, Chae Morrion gave me enough education for me to be able to make an informed decision. As a card carrying USAA member, to earn my business and get me to leave USAA was almost impossible (us USAA people are loyal) but Chae got it done. We're now a State Farm family. Thanks"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Devin Robertson

February 23, 2025

5  out of  5
rating by Devin Robertson
"I had an amazing experience with Faith Dukes. She helped me get the best quote for my insurance and even stayed to help me after hours!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Taneisha Russell

February 21, 2025

5  out of  5
rating by Taneisha Russell
"Faith did a wonderful job"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lavonne Jones

February 18, 2025

5  out of  5
rating by Lavonne Jones
"Just got set strait by Faith Dukes. I'm very pleased. I love State Farm they have never let me down."
We responded:
"We're glad to have you back! Thank you so much for the review. If there is anything else we can do for your insurance needs then please let us know!"