State Farm® Insurance Agent BriJette Ortiz

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Eric Jefferson

November 13, 2023

5 out of 5

"Always helpful and always they're 🙏🏾"

Adrienne Barnes

October 27, 2023

5 out of 5

"I love doing business with this agency! The staff is great, service & communication is efficient as well."

Alethia Barnett

October 18, 2023

5 out of 5

"This is a shout out to Ms Kim Glasgo i really appreciate all you do and i am greatful for all your prayers and keeping me uplifted when i am down love you dearly"

Tiffany Johnson

October 11, 2023

5 out of 5

"I wish there was more * to give!! The BEST !! I never loved someone I never met lol she’s the sweetest!!"

Gp Louis

October 9, 2023

5 out of 5

"Great"

Pamela Yafrecy

October 3, 2023

5 out of 5

"BriJette! Thank you thank you for always taking care of me. You know I spoke of “fear” holding me back when it comes to my claims rights so I’m thankful I have a knowledgeable and caring agent who is truly looking out for me!"

Selfpaiddw

October 2, 2023

5 out of 5

"Been whith state farm over 5 years and they are just like family meeting all my needs thank you state farm"

Laquita Williams

September 29, 2023

5 out of 5

"Great customer service"

Wanda Harvey

September 26, 2023

5 out of 5

"Very nice"

john lewis

September 25, 2023

5 out of 5

"Very good 👍 and nice"

Guyesha Blackshear

September 21, 2023

5 out of 5

"I’ve had insurance with BriJette’s agency going on 2 years now, and I just expanded my plan. This is mainly due to her and her team’s professionalism, diligence, and amazing customer service. They always go the extra mile to find the best coverage and rates for me. I can always count on them to be friendly, reliable, and top-notch. 10/10 HIGHLY RECOMMEND!"

Lavonne Jones

September 20, 2023

5 out of 5

"I like dealing with companies that have been around for a long time and I just feel comfortable with State Farm. I'm glad they accepted me back when I got my new vehicle."

Robert Cooper

September 14, 2023

5 out of 5

"One fine team....."

Johnny Pounds

August 29, 2023

5 out of 5

"I’m proud to call BriJette my State Farm Agent! She and her staff are very knowledgeable, professional and they have helped me setup a number of policies for myself and family."

Daniel k

August 17, 2023

5 out of 5

"I’ve never had better customer service at any other car insurance place before. They really know how to talk to their customers and helped me understand when I was confused without making me feel silly, they are always willing to explain anything multiple times and truly go above and beyond! I will always recommend them"

Cassie Broome

August 11, 2023

1 out of 5

"Never answered the phone.or emails when I had questions about different policies.They also did not remove a condominium policy that I repeatedly told them that I was no longer under contract for that particular property.I told Vanessa and Natasha..who work at her office multiple times beginning of this year and she never did remove the property address.after I terminated the contract..I never lived at the property either..I had also increased my life insurance policy after purchasing my house a few months later and I was notified by someone at her office that my life insurance policy increase was approved.However on today,I received a letter saying that I did not take/refused the policy increase and it was reverted back to the previous life policy and I am back to the lesser amount instead.I’m guessing her office dropped the ball on that documentation as well and did not send in the signed documents by me to the underwriter that I had emailed back to my agents office.If you want poor communication and poor customer service then I highly recommend them for that.I changed agents and will probably change insurance companies if this continues."

Adrian Thompson

August 10, 2023

5 out of 5

"I love the office staff. They are always very pleasant."

Morgan Williams

July 12, 2023

5 out of 5

"Super fast and helpful! Everything was straight to the point and easy to understand!"

G. S. Odongo

July 7, 2023

5 out of 5

"Always very friendly people to talk with. Treats customers with utmost excellent hospitality."

Josh Arnold

July 5, 2023

5 out of 5

"Great Customer Service!!"

Lisa Bankston

April 10, 2023

5 out of 5

"Vanessa Lowe was amazing! Her manager and her got me the right coverage I need with the premium I wanted. Vanessa worked hard on getting me set up with State Farm, she made it so easy for me. I definitely recommend her and their office! They are some amazing ladies! Thank you Vanessa for everything!"

Jennie Gomez

April 10, 2023

5 out of 5

"Vanessa was absolutely wonderful. She has great customer service, extremely knowledgeable and helped me get affordable auto insurance. I am very pleased with her service."

Q Knight

April 5, 2023

5 out of 5

"I’ve had the most amazing experience with the Ortiz Agency!! BriJette and Ms. Kim , the whole staff really are so helpful, knowledgeable and they make sure all my assets are well protected !! I recommended this business 10 fold!"

Dino Hernandez

April 4, 2023

5 out of 5

"Great agents and customer service support. Vanessa is one of the best"

Jealous B-Smokin

March 27, 2023

5 out of 5

"One.. she’s on point with making sure you’re getting what you need and deserve for your money. And she VERY RESPONSIVE ‼️"

What our customers say about us...

Eric Jefferson

November 13, 2023

5 out of 5

"Always helpful and always they're 🙏🏾"

Adrienne Barnes

October 27, 2023

5 out of 5

"I love doing business with this agency! The staff is great, service & communication is efficient as well."

Alethia Barnett

October 18, 2023

5 out of 5

"This is a shout out to Ms Kim Glasgo i really appreciate all you do and i am greatful for all your prayers and keeping me uplifted when i am down love you dearly"

Tiffany Johnson

October 11, 2023

5 out of 5

"I wish there was more * to give!! The BEST !! I never loved someone I never met lol she’s the sweetest!!"

Gp Louis

October 9, 2023

5 out of 5

"Great"

Pamela Yafrecy

October 3, 2023

5 out of 5

"BriJette! Thank you thank you for always taking care of me. You know I spoke of “fear” holding me back when it comes to my claims rights so I’m thankful I have a knowledgeable and caring agent who is truly looking out for me!"

Selfpaiddw

October 2, 2023

5 out of 5

"Been whith state farm over 5 years and they are just like family meeting all my needs thank you state farm"

Laquita Williams

September 29, 2023

5 out of 5

"Great customer service"

Wanda Harvey

September 26, 2023

5 out of 5

"Very nice"

john lewis

September 25, 2023

5 out of 5

"Very good 👍 and nice"

Guyesha Blackshear

September 21, 2023

5 out of 5

"I’ve had insurance with BriJette’s agency going on 2 years now, and I just expanded my plan. This is mainly due to her and her team’s professionalism, diligence, and amazing customer service. They always go the extra mile to find the best coverage and rates for me. I can always count on them to be friendly, reliable, and top-notch. 10/10 HIGHLY RECOMMEND!"

Lavonne Jones

September 20, 2023

5 out of 5

"I like dealing with companies that have been around for a long time and I just feel comfortable with State Farm. I'm glad they accepted me back when I got my new vehicle."

Robert Cooper

September 14, 2023

5 out of 5

"One fine team....."

Johnny Pounds

August 29, 2023

5 out of 5

"I’m proud to call BriJette my State Farm Agent! She and her staff are very knowledgeable, professional and they have helped me setup a number of policies for myself and family."

Daniel k

August 17, 2023

5 out of 5

"I’ve never had better customer service at any other car insurance place before. They really know how to talk to their customers and helped me understand when I was confused without making me feel silly, they are always willing to explain anything multiple times and truly go above and beyond! I will always recommend them"

Cassie Broome

August 11, 2023

1 out of 5

"Never answered the phone.or emails when I had questions about different policies.They also did not remove a condominium policy that I repeatedly told them that I was no longer under contract for that particular property.I told Vanessa and Natasha..who work at her office multiple times beginning of this year and she never did remove the property address.after I terminated the contract..I never lived at the property either..I had also increased my life insurance policy after purchasing my house a few months later and I was notified by someone at her office that my life insurance policy increase was approved.However on today,I received a letter saying that I did not take/refused the policy increase and it was reverted back to the previous life policy and I am back to the lesser amount instead.I’m guessing her office dropped the ball on that documentation as well and did not send in the signed documents by me to the underwriter that I had emailed back to my agents office.If you want poor communication and poor customer service then I highly recommend them for that.I changed agents and will probably change insurance companies if this continues."

Adrian Thompson

August 10, 2023

5 out of 5

"I love the office staff. They are always very pleasant."

Morgan Williams

July 12, 2023

5 out of 5

"Super fast and helpful! Everything was straight to the point and easy to understand!"

G. S. Odongo

July 7, 2023

5 out of 5

"Always very friendly people to talk with. Treats customers with utmost excellent hospitality."

Josh Arnold

July 5, 2023

5 out of 5

"Great Customer Service!!"

Lisa Bankston

April 10, 2023

5 out of 5

"Vanessa Lowe was amazing! Her manager and her got me the right coverage I need with the premium I wanted. Vanessa worked hard on getting me set up with State Farm, she made it so easy for me. I definitely recommend her and their office! They are some amazing ladies! Thank you Vanessa for everything!"

Jennie Gomez

April 10, 2023

5 out of 5

"Vanessa was absolutely wonderful. She has great customer service, extremely knowledgeable and helped me get affordable auto insurance. I am very pleased with her service."

Q Knight

April 5, 2023

5 out of 5

"I’ve had the most amazing experience with the Ortiz Agency!! BriJette and Ms. Kim , the whole staff really are so helpful, knowledgeable and they make sure all my assets are well protected !! I recommended this business 10 fold!"

Dino Hernandez

April 4, 2023

5 out of 5

"Great agents and customer service support. Vanessa is one of the best"

Jealous B-Smokin

March 27, 2023

5 out of 5

"One.. she’s on point with making sure you’re getting what you need and deserve for your money. And she VERY RESPONSIVE ‼️"